Kylas CRM for Higher Education

Staying relevant in today’s competitive education landscape requires businesses to deliver an exceptional experience and ensure customer retention while minimizing operational costs. A CRM, such as Kylas, designed for educational institutions helps you do just that and more. Get a free demo today to know how Kylas can optimize your business.

A good CRM like Kylas can completely transform an educational institute's marketing and sales department - whether online or offline. Some of the key benefits are:

• Improved, targeted student outreach.
• Significant improvement in query response times through automation and easy data accessibility.
• 360° view of each student – whether still in the sales funnels or converted.
• Automated tracking of all forms and applications, touchpoints, and student communications throughout the student journey
• Collated data across channels for a complete picture of marketing campaign effectiveness.

Kylas is available at a flat cost of INR 12,999/month. You can onboard unlimited users and benefit from an extensive set of features. Your team can get onboarding and training by Kylas CRM experts.

A higher education CRM system is specifically designed to help higher education institutions such as colleges and universities manage their relationships with various stakeholders, including prospective students, current students, alumni, faculty, staff, donors, and partners.

A CRM for higher education tracks interactions and keeps stakeholder information up-to-date across different platforms. It also helps institutions engage with students before, during, and after enrollment.

There are a number of ways in which a CRM for higher education can be beneficial for a university. Here are some of its benefits.

• Student Lifecycle Management: A CRM helps track the entire student lifecycle. It keeps track of student demographics, academic records, grades, course enrollments, financial aid information, and communications with advisors and support services.
• Communication and Outreach: A CRM uses various platforms such as web portals, social media, email, and SMS to engage with students and communicate effectively. It lets institutes send targeted messages to students for fundraising, event promotion, alumni interaction, recruitment, and retention.
• Streamline Application Process: From applications to enrollments, CRMs can organize student data. This helps admission teams examine applications and manage the student lifecycle more effectively.
• Data Analysis and Track Progress: CRMs can enhance universities' capacity to make informed decisions by assisting in the analysis and resolution of organizational queries. They also help institutes track class schedules and educational progress.
• Student Support: Access to a wealth of information helps advisors, faculty, and support staff better understand each student's unique queries and academic journey and guide them accordingly.

A higher Education CRM must address the unique needs and challenges of such institutes. Kylas CRM fits perfectly with the needs of higher education institutes by offering the following benefits:

• Streamlined Admissions: You can map out the entire student journey with Kylas CRM. You can easily capture, track, and manage all your student applications and drive more enrollments.
• Applicant Management: Kylas lets you customize application forms so that you can record key student data in a centralized platform. From auto-assigning applicants to the right counselors to creating multiple customized pipelines for the admission process, you can do all from Kylas.
• Manage Post Application Process: Your relationship with your students doesn’t end after they take up a course at your institute. In fact, it’s an ongoing relationship where Kylas helps you send automated emails to students to keep them updated with their schedules and fees.
• Improve Counsellor Productivity: You can set up reminders and notifications for your counselors to ensure that they are always on top of their tasks. They can also get a quick summary of emails, phone records, and student engagement history to make contextual conversations.
• Track Staff Performance: Kylas offers reports and dashboards so that you can keep track of your staff’s daily progress. You can also monitor your admissions rate, counselor efficiency, and marketing channel success.