Kylas CRM for ITeS

In order to stay relevant in today’s competitive ITeS landscape, businesses must increase revenue, minimise operational costs, deliver an exceptional experience and ensure customer retention. A CRM, such as Kylas, helps you do just that and more. Get a free demo today to know how Kylas can optimise your business.

You can install Kylas at a fixed cost of INR 12,999/month. You can onboard unlimited users and benefit from all our features. You also get Onboarding and Training by CRM Experts.

Kylas helps you streamline interactions with your prospects by personalising messages and sending automatic reminders and updates. It helps you reach out to the right prospects at the right time. This improves their experience and, in turn, your client registrations.

Kylas generates comprehensive reports that give you in-depth insights into your sales process. Know how your sales team is performing and which channel is capturing the most enquiries.

Yes, Kylas can be easily integrated with your existing infrastructure and any other 3rd party applications that you might want to use moving forward.

An ITes CRM helps these firms manage their interactions with customers, service users, and suppliers. Such a CRM helps these firms build lasting relationships with their customers, improve profitability, and streamline processes.

Kylas is well-designed to meet the unique requirements of ITes firms. Here are a few benefits that make it a suitable CRM for ITes.

• Lead Management: Kylas empowers businesses to auto-capture inquiries from websites, calls, digital ads, portals, etc., and auto-assigns them to the right sales team member based on location, source, campaign, etc. You can also track and manage your leads through different stages of the lead pipeline.
• Account Prioritization: You can pay close attention to your key accounts and seize more cross-selling opportunities with Kylas. It helps you send emails and in-app notifications and reminders so that you are on top of all the follow-ups. You can also score your accounts as per your interactions and increase your chance of conversion.
• Centralized Database: Kylas offers all client-related information at your fingertips so that you can provide them with a delightful and personalized experience. You can also integrate Kylas with your favorite apps and store as much information and documents as you want.
• Analytics and Reporting: Kylas lets you create custom reports using variables. You can create sales forecasting reports to make informed decisions for your business. You can also gain insights into product performance and ROI calculation.