Looking For An Agile CRM Alternative?

Agile CRM's Regular plan, the tier that includes two-way telephony and mobile marketing, costs $29.99 per user, per month. Kylas charges a flat ₹12,999 per month, regardless of how many people are on your sales team. At an exchange rate of approximately ₹95.7 per US dollar, Agile CRM's Regular plan works out to around ₹2,870 per user, per month. For smaller teams, the difference may seem manageable. As your sales team grows, however, the cost gap widens significantly.

*Agile CRM publishes pricing in USD on its official pricing page. The INR values above are approximate conversions based on an exchange rate of ₹95.7 = US$1 and should be treated as estimates, as exchange rates fluctuate and Agile CRM does not publish INR pricing.

Both platforms provide core CRM functionality, including contact management, visual pipelines, and telephony. Kylas extends these capabilities with advanced sales workflows, field sales management, quotation tools, and deeper pipeline visibility.

Agile CRM includes email marketing and workflow automation as part of its integrated platform. Kylas builds on these capabilities with native WhatsApp automation, multi-channel sequencing, and a marketing dashboard that gives sales teams greater visibility across customer engagement channels.

AI is becoming a key differentiator for modern CRMs. Kylas includes AI-powered lead research, company research, and predictive capabilities that help sales teams work more efficiently. Agile CRM offers limited AI functionality, making it less suitable for businesses seeking intelligent sales automation.

Agile CRM provides basic customisation for small and mid-sized businesses, but businesses with evolving sales processes often require greater flexibility to adapt the CRM to their workflows. Kylas offers advanced customisation features that enable teams to tailor modules, automate field logic, and support industry-specific requirements without increasing complexity.

Both Kylas and Agile CRM integrate with a range of business applications, but Kylas extends beyond standard integrations with built-in scheduling, native e-signatures, an extensive marketplace, and APIs that support growing sales operations.

Both platforms are designed for small and growing businesses, but the onboarding experience differs. Agile CRM offers a free plan and a broad feature set, while Kylas combines an intuitive interface with guided onboarding and local customer success to help teams adopt the platform faster.