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Kylas is an enterprise-grade Sales CRM designed to support growing sales teams. It is a reliable, easy-to-use, and cost-effective solution that is built and priced for collaboration. Kylas offers UNLIMITED user licenses and features at flat cost and can be customized to function well for businesses across industries.

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Freshsales is a feature-packed sales CRM which gives you everything you need to convert, close, and nurture your leads. It has an expansive feature set; however, only a select few of these features are available for the low-tiered plans. Freshsales charges you on a per-user basis, making it expensive for small businesses with growing teams and limited budgets.

Comparing Kylas 'Elevate' with Freshsales 'Pro'

Pricing
Category Kylas Elevate Freshsales Pro
For 10 users(billed monthly) INR 12,999/mo INR 27990/mo
Lead, Contact & Account Management
Category Kylas Elevate Freshsales Pro
Lead Management ✓ ✓
Lead Form ✓ ✓
Lead Conversion Tracking ✓ ✓
Lead Source Tracking ✓ ✓
Campaign Tracking ✓ ✓
Handling Duplicates ✓ ✓
Deal Management ✓ ✓
Contact and Company Management ✓ ✓
Products and Services ✓ ✓
Pipelines UNLIMITED 10
Target Vs Achieved ✓ ✓
User Managment and Access Control
Category Kylas Elevate Freshsales Pro
Hierarchy ✓ ✓
Teams UNLIMITED 50
Deal Team ✓ x
Custom Roles UNLIMITED 50
Customer Engagement
Category Kylas Elevate Freshsales Pro
Email Marketing ✓ ✓
One-Click Calling ✓ ✓
IVR Integation ✓ ✓
SMS Integration ✓ ✓
WhatsApp Integration ✓ ✓
Automation
Category Kylas Elevate Freshsales Pro
Workflow Automation ✓ ✓
Communication Automation ✓ ✓
Automated flow for Lead Routing ✓ 50 per module (lead, deals, contacts and companies)
Collaboration and Productivity
Category Kylas Elevate Freshsales Pro
Task Management ✓ ✓
Comments- @mentions ✓ ✓
Notes ✓ ✓
History Feeds ✓ ✓
Notifications and Reminders ✓ ✓
Data Management
Category Kylas Elevate Freshsales Pro
Data sharing rules ✓ x
Data Import and Export ✓ ✓
File Storage 100 GB 2GB per user
Reports and Analytics
Category Kylas Elevate Freshsales Pro
Real-time Reports ✓ ✓
Dashboards ✓ ✓
Sales Forecasting ✓ ✓
Customizations
Category Kylas Elevate Freshsales Pro
Custom Fields 25 expandable ✓
Custom Layouts ✓ x
Customizable Pipelines Unlimited 10
Multi Currency ✓ ✓
Mobile App
Category Kylas Elevate Freshsales Pro
Mobile App ✓ ✓
Integrations
Category Kylas Elevate Freshsales Pro
Webhooks ✓ ✓
Marketplace ✓ x
API Access ✓ ✓
Quotations
Category Kylas Elevate Freshsales Pro
Quotations Free INR 1299 per user per month
Document Management
Category Kylas Elevate Freshsales Pro
Document Management ✓ ✓
Onboarding & Support
Category Kylas Elevate Freshsales Pro
Onboarding and training by in-house CRM expert ✓ x
Ratings & Awards
Category Kylas Elevate Freshsales Pro
Capterra Rating 4.8 4.5
G2 Rating 4.7 4.5
Software Suggest Rating 4.3 4.6
Software Suggest- Most Popular Software (Winter 2022) ✓ x
Software Suggest- Supreme (Summer 2022) ✓ x
Mention in G2 Spring Report Leader APAC region
Software Suggest-High Performer (Winter 2023) ✓ x
Capterra Best Ease of Use 2023 ✓ x
Capterra Best Value 2023 ✓ x
G2 Leader Asia Pacific Spring 2023 ✓ x

Disclaimer: All information was last verified on 19/12/2023. To report any incorrect or outdated information, please reach out to us at contactus@kylas.io.

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What Sets Kylas Apart?

Flat Prices for Unlimited Users

Flat Prices for Unlimited Users

Freshsales charges businesses for every new user in the account. While the growth plan can be cost-effective for 3-5 users, the costs keep increasing as you add new team members. You either have to shell out money for the increasing costs or limit the number of users.

Kylas has no such restrictions. No matter how many users you bring to the platform, you pay the same amount. Even your most infrequent CRM users – your marketing, accounts, and underwriting- also get access to the CRM, helping you keep all your business conversations in one place.

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Easy & Efficient Interface

Easy & Efficient Interface

Freshsales has an expansive feature set, which steepens the learning curve associated with it. Its interface is complex, and dozens of technicalities and settings on the system can be tough to understand, especially for CRM beginners.

Kylas, on the other hand, has a simple and interactive interface. Every field, column, and tab on the dashboard has been designed with a clear function in mind. You do not require handholding to navigate the system, as it can be used easily by CRM novices and experts.

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Effective Mobile CRM

Effective Mobile CRM

We do not believe in keeping teams tied to their desks. Our highly effective mobile app lets your field sales team access their leads, deals, and meetings on the go. They can even read and add lead information, create tasks, take meeting notes, and stay on top of their pipeline while on the move.

Unlike Kylas, Freshsales does not provide full CRM functionalities in the mobile app. Its use case for field sales teams can be limiting.

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Our Customers Love Us

See how our CRM platform helps teams boost productivity, close more deals and strengthen our customer relationships.

Vikrant Kulkarni

We have used couple of CRM tools earlier- Bitrix & Hubspot; I found Kylas UI & UX very user friendly; The team was highly empathetic towards my requirement and we received excellent support; Very easy to use tool and features.

Vikrant Kulkarni

CMO, Meliora Technologies

Girish Masur

Kylas has given us the functionality, flexibility and support to automate our business processes. We have become more efficient with managing our customer relationships and improving our sales performance. Unlike other CRMs software in the market that are typically made for larger businesses and enterprises, Kylas lets you take the advantage of the product's robust set of functionalities and resources at a Small & Medium Business-friendly price.

Girish Masur

Owner, Crescendo IT Solutions

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