Artificial intelligence is changing how sales teams manage leads, engage prospects and make decisions. Yet, simply adding AI to a CRM does not automatically make a business more intelligent. AI can automate tasks. It can draft emails, score leads and recommend next steps. But the quality of those outputs depends heavily on the information available […]
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CRM systems have long helped businesses organise customer information, track deals, and manage sales pipelines. Artificial intelligence made these systems smarter through recommendations, lead scoring, and automated content. Yet sales teams still spend good time deciding what to do next and executing routine tasks manually. An agentic CRM changes that. Instead of simply analysing customer […]
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Cracking a lead, particularly in the EdTech domain, is itself a tough nut to crack, as the buying journey for an online course or certification programme is highly competitive. Prospective learners compare multiple platforms, attend demo sessions, download brochures, and speak with several counsellors before making a decision. Without a structured CRM, many enquiries never […]
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IndiaMART is one of India’s largest B2B marketplaces, generating nearly 800,000 enquiries every month and processing around 24 million business enquiries annually. For manufacturers, traders, and distributors, it offers significant opportunities but also intense competition, as a single enquiry is often shared with multiple suppliers. Speed is critical, with studies showing that nearly 70% of […]
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Out of all the Meta channels, WhatsApp sits at the top of the heap. It’s where customers live, chat, and make impulse purchases. The competition for attention on WhatsApp has gone through the roof. Prospects get nudged, reminded, and re-engaged across messages until they decide. The sales team has hit upon a gold mine in […]
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Kylas is constantly evolving, regularly introducing new features to enhance your experience and meet your needs. The May 2024 edition of Kylas Sales CRM brings you the features and marketplace apps you need to make easy connections with your customers. In this release, our features will: Features in this Release: Kylas Setu When verifying businesses […]
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Kylas Sales CRM is proud to wrap up Q1 2024 with huge success and accolades from the Gartner Digital Markets brands – Capterra, Software Advice, and GetApp. Our product was recognized in various top-rated reports for the following software categories: 1. Capterra Kylas made it to the 2024 Capterra Shortlist for Lead Capture with an overall score […]
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Kylas is evolving every day with new features and functionalities that promise to enhance your user experience. The April 2024 edition of Kylas Sales CRM brings you the features you need to collaborate better and sell better. In this release, our features will: 1. Features in this Release: 1.1. Hierarchy-Based Reports When you are running […]
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Every day brings new advancements to Kylas as we introduce new features that you don’t want to miss. The March 2024 edition of Kylas Sales CRM brings you the features you have been waiting for to enhance your team’s productivity. In this release, our features will: 1. Features in this Release: 1.1. Field Sales Management […]
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