What happens when a business needs some external help to bolster its customer relationships? It turns towards a customer relationship management system or a CRM.
But does can a business choose the right-fit CRM from the sea of available options? Especially with no standard feature list to compare. And once the savior has finally been found, how does the management convince their teams to adopt it? And when the team is finally onboard after a few rounds of pleading and cajoling, how to make the most of the CRM? This section hopes to cover all of this and more.
Many businesses in the small and medium-scale enterprise (SME) segment struggle to reach high levels of sales productivity and growth. It is often loosely tagged as a ‘people’ problem, i.e., the problem lies with the sales team. However, this is far from the truth. Small Businesses, often, lack deep pockets for advertising expenses, working capital, […]
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The Customer Relationship Management (CRM) system is widely regarded as a vital part of any business. Today, CRM software is the world’s largest software market and the trend is expected to stay on its path, especially in an environment where working from home is the norm. Still, many CRM Adoption challenges are yet to be […]
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The rate of technology adoption across the world tells the story of how Growing Businesses are taking to the trend. Today, the B2B technology landscape is laden with software that aims to help organizations service their customers and stay familiar with their needs because they are the ones driving change. However, in comparison to the […]
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