What happens when a business needs some external help to bolster its customer relationships? It turns towards a customer relationship management system or a CRM.
But does can a business choose the right-fit CRM from the sea of available options? Especially with no standard feature list to compare. And once the savior has finally been found, how does the management convince their teams to adopt it? And when the team is finally onboard after a few rounds of pleading and cajoling, how to make the most of the CRM? This section hopes to cover all of this and more.
For growing businesses that have been using the traditional methods of contact and customer data management, spreadsheets may be the go-to tool. Your Excel sheets are all good till you have a few hundred entries and a small team of people working on them. But as your business grows, customer data increases, and more people […]
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The Indian Manufacturing Industry has witnessed a dramatic transformation over the last three decades. The demand has grown, ways of working have improved, quality and delivery speed has enhanced, exports have been boosted, and Manufacturing SMEs have become more customer-centric. The manufacturing industry accounted for 78% of total industrial output and 15.3% of India’s GDP as of Jan 2021. While these numbers do tell a story, they […]
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Valued at US$ 750 million in 2020, the Indian EdTech industry is expected to reach US$ 4 billion by 2025 at a CAGR of 39.77%. With a growing demand for tech-enabled learning solutions, the EdTech industry is getting busier every day. Moreover, with a growing student base opting for online learning over traditional classrooms, not only is the customer base expanding but so is the competition. As […]
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Customer Relationship Management is a crucial process for every business, small or large. With the use of CRM software, carrying out business functions is easier than ever. However, even with a CRM in place, a lot of businesses still struggle to maintain strong relationships with their customers. The problem here is not with the CRM […]
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A decade or so ago, the hottest word in the software industry was “cloud”. Before cloud computing, software was sold as an application literally stored on your server, used by a single computer, or shared by multiple computers. It was just a matter of time before someone figured out how to get the software to […]
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CRM, more commonly known as Customer Relationship Management, has taken the business world by storm. This software is designed to streamline all daily operations of businesses and help them grow. An average CRM tool has various features like lead management, pipeline management, or workflow automation that target specific aspects and help in the overall optimization […]
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How often have you thought about how much integration has become a part of our daily lives? How often have you thought of the right way to choose the Best Sales CRM Software for Your Business? Chances are you haven’t spent much time thinking about software integrations – an often overlooked and essential factor to […]
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So, you’ve established a small business, have a product-market fit, and are seeing incoming revenues – your small business growth plan is well and truly on its way. That’s great! One of the challenges coming your way, if it hasn’t already, is organizing and streamlining your sales as you scale and handle more enormous accounts/revenues. […]
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The greatest joy for businesses is having a healthy influx of leads. A large number of incoming leads signifies that you are reaching your target audience and that your marketing efforts are hitting the right spot. And besides, more leads mean a guaranteed higher number of sales too, right? Unfortunately, this is not always the […]
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