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CRM Productivity

What happens when a business needs some external help to bolster its customer relationships? It turns towards a customer relationship management system or a CRM.

But does can a business choose the right-fit CRM from the sea of available options? Especially with no standard feature list to compare. And once the savior has finally been found, how does the management convince their teams to adopt it? And when the team is finally onboard after a few rounds of pleading and cajoling, how to make the most of the CRM? This section hopes to cover all of this and more.

7 CRM Implementation Case Studies That Every Growing Business Can Learn From
CRM Implementation & Adoption

7 CRM Implementation Case Studies That Every Growing Business Can Learn From

Updated On: July 26, 2023

“We are surrounded by data, but starved for insights.” ~ Jay Baer, Marketing and Customer Experience Expert It doesn’t matter how much data is available unless we can derive meaning from it. As per a study, businesses are missing out on $5.2 million in revenue due to untapped data. Certainly, every business is collecting plenty […]

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What’s New in Kylas Sales CRM- June 2023 Edition
Sales CRM

What’s New in Kylas Sales CRM- June 2023 Edition

Updated On: July 7, 2023

Kylas Sales CRM is improving day by day! The June 2023 Edition of Kylas Sales CRM brings you the features you need to improve the user experience and help your team stay on track. In this release, our features will help you: Features in this Release: 1. Sequence Number on Quotations Sometimes it becomes difficult […]

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Top CRM Uses Beyond Sales: What Else You Can Do With Your Sales CRM?
Sales CRM

Top CRM Uses Beyond Sales: What Else You Can Do With Your Sales CRM?

Updated On: June 20, 2023

In the initial days, CRM systems were mainly thought to be efficient tools for sales management. They contained nearly every piece of information related to sales and customers. They were more often seen as sales registers that helped the organization get a clear view of the company’s health in terms of the products/services it was […]

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A Guide to Harnessing the Power of Mobile CRM for Your Small Business Growth
CRM Basics

A Guide to Harnessing the Power of Mobile CRM for Your Small Business Growth

Updated On: June 16, 2023

We can all agree that ‘office work’ in today’s times is not restricted to sitting in stuffy cubicles for eight hours a day. Remote and hybrid models, flexible hours, and unconventional workplaces have transformed the landscape. Hence, the tools commonly used by working professionals have had to keep up with this change and evolve.  One […]

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What’s New in Kylas Sales CRM- May 2023 Edition
Sales CRM

What’s New in Kylas Sales CRM- May 2023 Edition

Updated On: June 6, 2023

Kylas sales CRM is just getting better! The May 2023 Edition of Kylas sales CRM brings to you the features you need to grow and empower your team to help your customers. In this release, our features will help you in the following:   Features in this Release:  1. Goal VS Achievement  You need to set […]

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Exploring the Key Capabilities of CRM Platforms for Business Success
CRM Implementation & Adoption

Exploring the Key Capabilities of CRM Platforms for Business Success

Updated On: June 2, 2023

CRM platforms have become an indispensable asset for businesses today. It stands for Customer Relationship Management and enables businesses to foster stronger relationships with their customers. However, it plays a variety of other roles too. Some CRMs specialize in sales automation and management, while some are more focused on streamlining marketing efforts. Similarly, you can […]

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Top 8 Proven Strategies for Increasing CRM User Adoption and Engagement
CRM Implementation & Adoption

Top 8 Proven Strategies for Increasing CRM User Adoption and Engagement

Updated On: May 19, 2023

Change is inevitable in the business world, and it’s important for us to keep up. Introducing new processes and technology can be challenging for employees as they adjust to something unfamiliar. The same applies to implementing a CRM system in your business. It’s natural for employees to resist change and hold onto what’s familiar, even […]

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Best CRM Tools of 2024 to Take Your Small Business Towards Maximum Growth 
CRM Implementation & Adoption

Best CRM Tools of 2024 to Take Your Small Business Towards Maximum Growth 

Updated On: May 2, 2023

Small businesses in the initial stages of growth face the challenge of managing a growing customer base with limited resources and manpower. While reaching the right audience and converting them to customers is a top priority, managing customer interactions and optimizing the sales process becomes crucial to maintaining the quality of services and revenue growth. […]

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How to Use CRM Effectively for Your Small Business?
CRM Basics

How to Use CRM Effectively for Your Small Business?

Updated On: April 28, 2023

As your business grows, so does your database. Storing your data in random notes and spreadsheets can lead to losing track of records, which can be both time-consuming and costly. In fact, statistics show that 94% of companies that experience severe data loss never fully recover. To avoid this potential setback, it’s crucial to consider […]

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