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Kylas CRM Roadmap

Roadmap 5.6

Release Highlights

  • WhatsApp Rule-Based Chatbot: Create automated chat flows on Native WhatsApp using multiple logic conditions. Reduce manual intervention and deliver seamless, rule-based customer journeys.
  • Delete Permission on Export: Assign or restrict delete permissions for specific users to enhance data governance and prevent accidental or unauthorized deletions.
  • Filter on Form Fields (Customization Tab): Quickly filter active or inactive fields under customization to save time and improve workflow productivity.
  • Import Deal Enhancements: Enjoy a faster, simplified deal data import process—ideal for new users migrating from other CRMs or scaling databases efficiently.
  • Conditional Rule Engine on Call Entity: Lock the call edit page post-call using rule-based logic. Maintain data integrity and prevent post-call edits or manipulation.
  • Reassign Permission Separation: Set distinct permissions for reassigning records—giving admins greater control and accountability over ownership transfers.
  • Workflow on Native WhatsApp Messages: Build automated workflows directly tied to WhatsApp messages, ensuring timely communication and better engagement tracking.
  • Pipeline & Stages Filter Enhancement: Filter across multiple pipelines and stages simultaneously to gain clearer visibility into lead and deal progress.
  • Import Picklist Values: Simplify data migration by importing picklist values directly into Kylas, reducing manual setup time and ensuring consistency.
  • Mark Notes as Favourites: Easily highlight and revisit important notes by marking them as favourites, ensuring quick access to key information.
  • Show Email Status as Failed: Identify failed email deliveries instantly, enabling faster troubleshooting and improving overall campaign efficiency.
  • Smartlist Naming Enhancement: Smartlist names now auto-update when redirected from company or contact pages—making data navigation cleaner and more intuitive.

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