Do you know that 57% of small business owners rely on personal savings as their top source of capital when starting a business? This is why they are always monitoring their past performance and ensuring that the gaps are covered in their future moves. But still, a large percentage of growing business owners are still […]
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The expenditure on digital lead generation campaigns in 2019 stood at $2.6 billion dollars, and it will only climb with an estimate of a whopping $3.2 billion by the end of 2023. This growth is not surprising because customer acquisition costs increase with each new customer you acquire. The expenditure on digital lead generation campaigns […]
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After facing significant disruptions, B2B businesses have started growing again steadily. But shifting customer preferences are forcing them to innovate again as many widely held assumptions about B2B sales are being busted daily. The average buyer now uses more than ten channels throughout their buying cycle. Further B2B organizations with the highest growth rates are reaching out […]
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Have you ever wondered how businesses maintain a dedicated relationship with their customers, especially if there’s a plethora of customers in their pipeline to interact with? Here’s a guide for dummies seeking to learn the basics of a CRM system. To better understand your customer base, a CRM or Customer Relationship Management is a blessing […]
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Higher education institutes have seen consistent growth over the past few years. In fact, the global higher education industry is expected to see a compound annual growth rate (CAGR) of 10.3% to reach USD 169.72 billion by 2028. Even the pandemic could not derail this growth story. So, does this mean that the higher education industry is without […]
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The global CRM (customer relationship management) software market is expected to surpass 170 billion by 2030, growing at a CAGR of 13.3% every year. This growth is fueled by integrating artificial intelligence, machine learning, data analytics, and natural language processing with CRM software. Many CRMs have sprung up in the recent past, each with its list […]
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Just showing up is apparently (not) half the battle. In today’s day and age, businesses are highly competitive and chock full of talented resources. But are these resources utilizing their talents and skills effectively? As a sales manager, do you constantly sense a dip in your sales team’s productivity, leading to stagnant performance? So, how […]
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CRM means Customer Relationship Management but it does a lot more than managing customer relationships.
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World Bank estimates that they represent about 90% of all businesses and generate more than 50% of employment. In fact, formal SMBs alone contribute up to 40% of national income (GDP) in emerging economies. Moreover, the number rises even higher when informal businesses are included in the list. The pandemic pushed this sector to its […]
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