Overview
MSG91 is a leading communication platform designed to simplify and enhance customer engagement through a range of messaging services. By integrating MSG91 with Kylas CRM, you can seamlessly manage your communication strategies and drive customer interaction more effectively. It also helps you streamline your outreach efforts, automate messaging workflows, and maintain comprehensive records of all communications, ultimately improving your sales and support processes.
How To Setup Kylas CRM Account:
- Log in to your Kylas CRM account..
- Go to Settings and move to the integrations section.
- Click on the API Key tab and copy the API Key.
- Log in to your MSG91 account and go to the integrations tab.
- Select Kylas CRM and click on the Connect button.
- Enter API Key in the popup that opens.
- Click on “Connect Now” button.
Features Provided with Kylas CRM Integration:
- Multi-Channel Communication: Send and receive SMS, emails, and voice messages directly from Kylas CRM.
- Automated Messaging: Automate communication workflows for efficiency and consistency.
- Detailed Analytics: Access comprehensive analytics and reporting on communication performance.
- Seamless Integration: All message activities are automatically logged under “Contacts and Leads” in Kylas CRM.
- Customizable Templates: Use and manage pre-defined message templates for quicker communication.
- Real-Time Delivery Reports: Track the status and delivery reports of your messages in real-time.
- Enhanced Engagement: Improve customer engagement through targeted and timely messaging.
- Workflow Automation: Integrate messaging with CRM workflows to enhance operational efficiency.
- Comprehensive Support: Receive support for managing and troubleshooting communication processes.
- Contact Management: Synchronize and manage your contacts across messaging and CRM platforms.